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Course

CERTIFICATE IN ALTERNATIVE DISPUTE RESOLUTION (ADR)

About Instructor

Preamble

The practice of seeking out alternate techniques and processes to settle a civil or business issue instead of going to court, which can be costly, time-consuming, and labor-intensive, is known as alternative dispute resolution (ADR).

The four main categories of alternative dispute resolution (ADR) are arbitration, mediation, collaborative law, and negotiation. ADR encompasses formal tribunals, formal mediative processes, informal mediative processes, and informal tribunals..

Course Objectives

  • At the end of the course, participants are expected to have amongst other things, learnt to;
    • Avoid distraction, anxiety or frustration about conflict with co-workers
    • Utilize disagreements and conflicts for growth and innovation by using them constructively
    • Identify conflict precursors and stop it or reduce it before it occurs
    • Establish a psychologically secure work atmosphere that promotes candor and trust
    • Create policies, processes, and training for your organization’s dispute resolution team
    • Utilize tested techniques and effective communication abilities to manage and prevent conflict
    • Eliminate resentment and conflict recurrence by addressing the underlying causes of the issues at hand

Course Outline

  • Methods of Alternate Dispute Resolution
  • Features of Alternate Dispute Resolution
  • Advantages and Disadvantages of Alternate Dispute Resolution
  • Case study and examples

Target Participants

  • Top Executives of Federal and States Ministries
  • Top Managers
  • Public Officers